We Handle Everything. You Simply Arrive.
24/7 Support · 4-Hour Response · Curated Vendors
Hospitality as a Foundation, Not an Afterthought
Most rental companies hand you a key and a checkout time. We built Pocono Reserve around the belief that the residence is only half the experience — the other half is everything that happens inside it.
That's why every stay comes with a dedicated concierge, on call from your first inquiry through your final departure, coordinating the same trusted chefs, captains, and guides our repeat guests request by name.
24/7
Concierge
Support
Private Chef & CateringMost Popular
Restaurant-caliber cooking, prepared fresh in your residence's kitchen. Menus built around your group, your dietary needs, and the occasion.
Grocery & Pantry Pre-Stocking
Arrive to a fully stocked kitchen, from pantry staples to your specific requests. No detour to the store on night one.
Boat & Watercraft Rental
Pontoons, kayaks, and paddleboards delivered and ready before you arrive. Instruction available for first-time captains.
Ski Packages & Rentals
Lift tickets, rental equipment, and lessons arranged in advance. Minutes from Jack Frost and Camelback Mountain.
Event Photography
Local photographers experienced with private residence gatherings. Candid coverage that doesn't interrupt the weekend.
Activity & Excursion Planning
Custom itineraries across hiking, wineries, golf, and local attractions. Reservations handled before you arrive.
Airport & Transportation
Private transfers from Newark, Philadelphia, or Scranton straight to your residence. One coordinated ride for the whole group.
Florals, Décor & Event Setup
Florals and event styling for weddings, celebrations, and holiday gatherings. Setup and breakdown handled by our team.
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Inquiry
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Residence Match
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Experience Design
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Seamless Arrival
Words From Our Guests
“The concierge service is what separates Pocono Reserve from everything else. Our private chef dinner on night two was the highlight of a trip that already had no low points.”
The Castillo Group
Philadelphia, PA · Corporate Retreat
“We didn't lift a finger. Groceries were stocked, the boat was gassed up and waiting at the dock, and our concierge had dinner reservations arranged before we'd even unpacked.”
The Harrington Family
New York, NY · Family Reunion
“Booked our ski package two weeks out and it was completely seamless — lift tickets, rentals, even boot warmers waiting by the fire when we got back. That's the kind of detail you don't expect from a rental.”
J. Marsh
Boston, MA · Ski Weekend
“Our concierge treated the bachelorette weekend like it was the only booking she had that month. Every request, no matter how small, got a real answer within the hour.”
L. Whitmore
Washington, DC · Bachelorette Weekend
“The dock at Grand Harmony was everything — kids swimming off the end of it by 9am, kayaks out by noon, and a chef-prepared dinner waiting when we finally came in for the night. Worth every penny.”
The Delacroix Family
New York, NY · Family Reunion
“Ridge Summit's fireplace alone justifies the trip. We were on Jack Frost by 9:30 and back in front of that 20-foot hearth with hot toddies by 4. Didn't want to leave.”
T. Okafor
Boston, MA · Ski Weekend
“Ten bedrooms sounds like a lot until you're actually hosting a wedding weekend — then it's exactly right. Everyone had their own space, and the great room held all sixty of us for the reception without feeling packed.”
The Simmons–Patel Wedding Party
Washington, DC · Wedding Weekend
“Pine Sanctuary is the quietest place I've ever stayed within two hours of Philadelphia. We spent an entire evening on the stargazing deck and didn't hear a single other person the whole weekend.”
R. Alvarez
Philadelphia, PA · Anniversary Getaway
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